Documentation of usability testing and established UX Design Process for GeoBlue. This allowed us to create standardized processes while giving Business Analysts and Marketers insight into IDing UX opportunities.
Documentation in word format. To be updated periodically by designers with marketing and development input.
These documents were created out of necessity due to disjointed design processes. Prior to this, there was no formalized design process that laid out what parts of the business would be involved, how we would go about doing the design process, and what the ultimate deliverables would be.
Usability Testing Overview